General

SiteMeter ("SiteMeter", "we" or "us") is committed to your online privacy and protecting any and all personally identifiable information (1) ("Personally Identifiable Information") about you that we may collect and store as a result of our business activities with you. This Privacy Policy (this "Policy") outlines the type of information we may collect, how we might use such information, and the choices you have regarding the Personally Identifiable Information we may possess about you.

We encourage you to read this Policy carefully. If you have any questions about this Policy, our use of your Personally Identifiable Information, or your dealings with this website, please feel free to contact us by submitting a support request to us.

We may update this Policy from time to time in our sole discretion to reflect changes in our use of your Personally Identifiable Information and/or applicable law. Any changes made to this Policy will be reflected in an updated policy (denoted by an updated date above) posted on our website at www.sitemeter.com.

SiteMeter Business Customer Privacy

Collection of Personally Identifiable Information

Customers who use the products and services available through our website (collectively, the "Services") do so voluntarily. In order to use our Services, a customer is required to create an account by registering and providing us with basic contact, billing and website information, including, but not limited to, such customer's name, email address, credit card information and website URL. By providing us with Personally Identifiable Information, customers are consenting to the collection, use and disclosure of such Personally Identifiable Information in accordance with the terms and conditions set forth in this Policy.

How We Use Personally Identifiable Information

Any Personally Identifiable Information collected and stored by us is used strictly for billing purposes, contacting our customers, evaluating a prospective customer's website content, and for such other purposes as are described in this Policy. SiteMeter does not share any customer Personally Identifiable Information with any third party other than those business partners which are directly involved in managing our day to day business operations, such as, without limitation, our billing and payment processes.

SiteMeter reserves the right to disclose your Personally Identifiable Information without notice or consent as it deems necessary (a) to conform to applicable law; (b) when we believe that disclosure is necessary to protect our rights and property; (c) to protect the safety of our users, us, or other third parties; (d) to comply with any judicial proceeding, court order, or legal process served on us; and/or (e) pursuant to an acquisition, merger, sale of assets or other business transfer.

Direct Email

SiteMeter customers may, from time to time, receive “SiteMeter Newsletters” sent via email from our authorized email sender. Customers who agree to our Terms of Service Agreement and create an account with SiteMeter consent to receive such emails and other messages of interest. Customers wishing not to receive the SiteMeter Newsletter may opt-out of receiving such emails by selecting the opt-out option at the bottom of all newsletter emails.

Log Files

By accessing our website, our internet servers automatically record information that your internet browser sends when you visit a website. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring website and information in your cookie files.

Third Party Advertisements

The advertisements appearing on our website from time to time are provided by a variety of our third party advertising partners. We only share website usage information about our users with reputable third party advertisers for the sole purpose of better targeting our website banner advertisements.

SiteMeter Website Cookies

To allow our customers the convenience of not having to remember their login information when accessing our website, SiteMeter may place a temporary or persistent "cookie" on your computer's hard drive. These cookies are simple, harmless text files that remember the internet browser you use to access the internet. However, if you do no want to receive cookies, you may adjust the settings in your internet browser to reject cookies or to alert you when a cookie is placed on your computer(2). We do not collect or store any Personally Identifiable Information via cookies.

General Internet User Privacy

In order to gather and aggregate statistical data for our customers, we may from time to time place persistent or temporary cookies on a visitor's hard drive when visiting a customer's website. These cookies are not capable of tracking, retaining, or storing any Personally Identifiable Information, and they are used for no other reason than to gather the same general internet information that is available to all internet service providers, search engines, and websites. Examples of this information include, without limitation, a visitor's general location based on IP address, information from the visitor's browser such as browser type, type of operating system, keywords used while searching, websites visited, monitor resolution settings.

SiteMeter may from time to time also authorize and facilitate the use of cookies from trusted third party business partners to gather and aggregate additional, anonymous, and non-Personally Identifiable Information data from general internet visitors for the purpose of providing our customers with additional information about their viewing audience.

SiteMeter does not gather, retain or store any data from these third party partners. SiteMeter has also chosen to partner only with businesses that have shown a strong commitment to online privacy and have represented and warranted to SiteMeter that any and all data collected on our behalf is non-Personally Identifiable Information.

SiteMeter does not condone, support, or participate in any activities that could potentially gather, retrieve or store any Personally Identifiable Information about or from internet users.

Children's Online Privacy

SiteMeter does not do business with any person under the age of 18 and anyone using our Services must be at least 18 years of age. If we become aware that a person under the age of 18 has provided us with Personally Identifiable Information, we will discontinue the use of such information and remove it from our active systems. To our knowledge, we are in full compliance with all children's online privacy guidelines and practices.

Data Security

The security of your Personally Identifiable Information is important to us. When you enter sensitive information (such as credit card information) on our registration forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personally Identifiable Information collected by us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee its absolute security.

Your Personally Identifiable Information may be stored on computers systems maintained by an agent or service provider of SiteMeter, each of which will be bound by an agreement to protect the confidentiality of your Personally Identifiable Information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. Your submission of Personally Identifiable Information constitutes your consent to the transfer and storage of your information across international borders.

Links to Other Websites

SiteMeter's website contains links to other sites that are not owned or controlled by SiteMeter. Please be aware that we are not responsible for the privacy practices of such third party websites and this Policy does not govern such other websites or your use of them. This Policy applies only to information collected by our website.

We encourage you to be aware when you leave our site and to read the privacy policies of each and every website that collects personally identifiable information.

(1) For a comprehensive list of definitions and what constitutes "personally identifiable information" please visit http://www.w3.org/TR/1998/WD-P3P10-harmonization-19980330

(2) For more information Regarding Cookies please see - http://www.bbbonline.org/UnderstandingPrivacy/toolbox/cookies.asp

Additional Information Regarding Online Privacy Can Be Found At: http://www.privacyalliance.org/
http://www.bbbonline.org
http://www.truste.org/

Mailing Address
SiteMeter, Inc.
8721 Santa Monica Blvd.
Suite 960
Los Angeles, CA
90069-4507